Refund policy
Refund and Returns Policy
Customer satisfaction is important to us.
Return Period
You may request a return within 30 days after receiving your order.
Return Eligibility
Returned items must:
- Be unused and unworn.
- Be in their original condition.
- Include original packaging.
- Include proof of purchase.
The following items cannot be returned:
- Gift cards
- Clearance or final-sale items
- Personalized or customized products
- Perishable products where applicable
Return Procedure
To request a return, please email:
Include:
- Order number
- Customer name
- Reason for return
- Photos if the product is damaged or defective
Our customer service team will provide return instructions.
Refunds
Once your return has been received and inspected, approved refunds will be issued to your original payment method within 5–10 business days.
Original shipping charges are generally non-refundable unless the return is due to our error or a defective product.
Damaged or Incorrect Orders
If you receive an incorrect or damaged item, please contact us within 7 days of delivery and include photographs of the issue.